Privacy Policy

We collect information you provide when you contact us or submit an appraisal request. This may include: Contact information: name, phone number, email address, and mailing address. Vehicle information: year, make, model, trim, mileage, VIN, condition, known damage or mechanical issues, photos, and vehicle history. Ownership and transaction information: title status, registration, identification documents, loan or lien details, lender payoff information, and payment information if a purchase proceeds. We also collect limited technical information automatically when you visit our website, described in the Website and Technical Information section below.

We use the information we collect to: • Evaluate and communicate an appraisal for your vehicle. • Respond to your inquiries and coordinate next steps. • Verify ownership, identity, and transaction details if a purchase proceeds. • Arrange vehicle pickup and coordinate logistics. • Process payment and handle any lender payoff if applicable. • Maintain records as required for our dealership license and applicable law. • Detect and prevent fraud or misrepresentation. We do not use your information for unrelated marketing without your consent.

We do not sell your personal information. We may share it with: Service providers: hosting, form, and communications providers that support our operations under appropriate data agreements. Transportation services: vehicle pickup and delivery providers who need your location and vehicle details to complete the handoff. Lenders and lienholders: if your vehicle has an outstanding loan, we may need to communicate with your lender to obtain payoff information and coordinate title transfer. Transaction authorities: state motor vehicle agencies and other authorities involved in title transfer and dealership compliance. Professional advisers: attorneys, accountants, or other advisers bound by confidentiality obligations. Legal requirements: we may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to protect our rights or the safety of others. Customer authorization: we may share information for any purpose you authorize at the time of disclosure.

Our website may collect standard technical information, including IP address, browser type, pages visited, and referring URL. This information is used to maintain and improve the site. We may use cookies or similar technologies for basic site functionality. We do not currently operate behavioral advertising or cross-site tracking programs. If third-party services are added to this site (such as analytics or contact form providers), those services may collect information subject to their own privacy policies. We will update this policy if material third-party services are added.

By providing your phone number, you agree to receive appraisal updates, appointment reminders, transaction notifications, and customer support messages from Regional Fleet Solutions. Message frequency varies. Message and data rates may apply. To opt out of SMS messages, reply STOP to any message. For help, reply HELP to any message or contact support at operations@regionalfleetsolutions.com or 864.860.2525.

You may contact us at any time to: • Ask what information we hold about you. • Request correction of inaccurate information. • Ask us to delete information we are not required to retain. • Opt out of any marketing communications. We will respond to privacy requests within a reasonable time. Some information may be retained as required by law or our dealership recordkeeping obligations.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including legal, regulatory, and recordkeeping requirements applicable to licensed dealerships. Information related to a completed transaction may be retained for a number of years as required by applicable law.

We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure. We cannot guarantee absolute security and are not responsible for unauthorized access beyond our reasonable control.

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have received information from a child, please contact us and we will delete it.

We may update this policy from time to time. Material changes will be posted on this page with a revised date. Continued use of our services after a change constitutes acceptance of the updated policy.

For privacy questions or requests: Email: operations@regionalfleetsolutions.com Phone: (864) 860-2525 Mail: Regional Fleet Solutions, Attn: Privacy 552 Memorial Dr Ext, Suite 213 Greer, SC 29651